With care and consideration now and in the future
An independently family run and managed funeral business with branches in Darlington and Newton Aycliffe, County Durham, but covering the whole of the North East. Whitehouse Funeral Service are here to help you at what is a very difficult time. Our Funeral Directors have a wealth of experience in arranging funerals and dealing with families compassionately.
Funeral plan options
Enquire about a funeral plan
A funeral plan lets you arrange and pay for your funeral in advance, helping give you and your family peace of mind. Plans from Golden Charter also include an allowance towards essential third-party costs, such as cremation or burial fees and the officiant’s service fee.
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Caring for your needs day or night
Every life lived is so individual…
Trustindex verifies that the original source of the review is Google. I chose Whitehouse Funeral Service following a strong recommendation from a family member, and I am so glad I did. Throughout the entire process, everyone at Whitehouse was extremely professional, kind, caring and supportive. In particular, Tracey, the Funeral Director, and Julie, the Celebrant, were exceptional. They guided us through planning the service with such care and compassion, supporting us every step of the way and making everything clear and straightforward. So many people commented afterwards on how wonderful the service was. The flowers were beautiful, and every detail was organised perfectly. I am truly grateful to everyone at Whitehouse Funeral Service for making such an emotional day so special and memorable. I cannot thank them enough.Posted onTrustindex verifies that the original source of the review is Google. My Mother unexpectedly died last month and so my Father and I asked Whitehouse Funeral Service to assist us with organising the funeral. We met with Kevan Dodds who guided us the necessary process and decisions with compassion, kindness and the utmost professionalism. I have never been involved with organising a funeral before. Kevan answered all my questions and this gave me a lot of reassurance for our meeting as well as the day of the funeral itself. I felt that Kevan listened and helped us to give my beloved Mum the send off she deserved. This has been a profoundly difficult and sad time and I am so thankful to Kevan and Whitehouse for their warmth, service and care. It really helped at a time when help was needed the most. Thank you.Posted onTrustindex verifies that the original source of the review is Google. When mum recently passed away we didn't know where to start with her funeral arrangements, but Tracey and everyone at Whitehouse were so lovely, caring and helpful in guiding us through one of the most difficult times for me and my family. We couldn't recommend Whitehouse highly enough for their professional, friendly and personalised service. Thanks again, from us all, Tracey for your support and kindness.Posted onTrustindex verifies that the original source of the review is Google. I would highly recommend Whitehouse Funeral Service. I used them for a family funeral and their care, understanding and support was absolutely brilliant.Posted onTrustindex verifies that the original source of the review is Google. What a lovely team of caring and thoughtful people. They supported me through the whole process at the pace I wanted and we ended up with a beautiful, personalised servicePosted onTrustindex verifies that the original source of the review is Google. From the very first moment Mum and I met Tracey and the wonderful team at Whitehouse, we knew we were in safe hands. Throughout what has undoubtedly been one of the most difficult times of our lives, the care, kindness, compassion and professionalism we received were nothing short of outstanding. Tracey took the time to really listen to Mum, to understand her as a person and, most importantly, to understand exactly what she wanted. It was never just about arranging a funeral; it was about respecting Mum’s wishes, understanding her personality and ensuring that everything was done in a way that truly reflected who she was. When the time came, knowing that Tracey and the team were looking after Mum brought us an enormous amount of comfort. There is something incredibly reassuring about being able to place someone you love so dearly into the care of people you trust completely, and that is exactly how we felt. Every single member of the team treated Mum and our family with such genuine warmth, dignity and respect. Nothing ever felt like too much trouble, and every detail was handled with sensitivity, thoughtfulness and the utmost care. They guided us through every step, making an incredibly painful and overwhelming time that little bit easier. Thanks to Tracey and everyone at Whitehouse, Mum received the beautiful, personal and dignified farewell she deserved, and for that we will always be grateful. It takes very special people to do what they do, and to do it with such genuine compassion is something quite remarkable. From the bottom of our hearts, thank you for looking after our precious Mum and for making us feel so safe, supported and cared for throughout. We couldn’t have wished for anyone better. I cannot recommend Whitehouse highly enough.Posted onTrustindex verifies that the original source of the review is Google. We cannot thank Whitehouse Funeral Service enough for everything they did for us during one of the most difficult and heartbreaking times of our lives, especially Tracey who we dealt with most. The team were caring, compassionate, respectful and professional and helped us through every step of the arrangements. Nothing ever seemed to be any trouble, and they treated Rachael with the dignity and respect she deserved throughout. The funeral service itself was beautiful and ran very smooth, we couldn’t have asked for anything more. It was a truly fitting farewell which was delivered perfectly by the celebrant ( Emma). We will always be grateful for the kindness, support and compassion shown to us and our family. Thank you from the bottom of our hearts for helping us give Rachael the beautiful final goodbye she deserved. ❤️Posted onTrustindex verifies that the original source of the review is Google. A huge thank you to all at Whitehouse Funeral Services for looking after us so well after mam died. From the very first meeting with Tracy and Julie everything moved so smoothly and we felt safe and looked after at a very vulnerable time. They both are truly professional in their work. Comments we received from people about the Funeral have been overwhelming. It was a very family oriented day and our expectations were far surpassed. Mam would have been delighted at the personalised service she was given. I would highly recommend Whitehouse Funeral Services to anyone. Thank you again to Tracey and Julie for their empathy towards the family. Judith and AdrianPosted onTrustindex verifies that the original source of the review is Google. The service and attention too detail that we recived from Bryan and the staff at Whitehouse was second to none.Posted onTrustindex verifies that the original source of the review is Google. 5 * review for Brian, Ben and the rest of the White house team for the support, advice, comfort and service they led for my late Dads funeral service. They kept us well informed, were professional and went above and beyond. We felt totally at ease and comfortable with them, i would highly recommend. We used them the previous year for my Auntie and yet again they provided an outstanding service. Thank you